RETURNS

 

CAN I GET A REFUND OR MAKE AN EXCHANGE?

We accept returns within 15 days of delivery. The items must be in new condition, with tags attached, and in original packaging. Customers will be responsible for return shipping costs. Once we receive your return our customer service team will email further instructions. 

WHERE DO I SHIP RETURNS?

You may ship your return to the following address within 15 days of receiving the product:

FBRC - RETURNS

14515 Alondra Blvd, La Mirada, Ca 90638

Note that the 15 day limit does not apply to the time the package spends in transit, so express shipping is not necessary.

DECLINED CREDIT CARD?

We do not receive funds for declined transactions, though these charges may still appear on your account as pending or processing. Declined charges are cleared, after which those funds become available again. This process usually takes a few days.

SALE ITEMS

All sale items are final sale.